🔐 Privacy Policy

Secure shopping starts with your privacy.

How We Protect Your Data

At EyeCraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

📋 Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping address, and payment details.

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior.

We collect this information to process your orders and improve your shopping experience.

🎯 How We Use Your Information

Your information is used for:

  • Processing and fulfilling your orders

  • Sending order confirmations and updates

  • Providing customer support

  • Improving our website, products, and services

  • Sending promotional offers (only with your consent)

🔒 How We Protect Your Information

We use secure server technology and data encryption to protect your personal details.
Your data is not shared, sold, or rented to any third party, except as required to complete your order (e.g., courier services or payment gateways).

🧾 Cookies

Our website uses cookies to enhance your experience. Cookies help us remember your preferences and understand how you interact with our site.
You can choose to disable cookies through your browser settings.

🤝 Third-Party Services

We may use trusted third-party services like payment gateways or analytics tools.
These services have their own privacy policies, and we encourage you to review them separately.

🧍 Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of promotional emails at any time

To exercise your rights, please contact us at eyecraftbd@gmail.com.

📞 Need Help?

If you have any questions about your return or refund, feel free to contact us:
📧 Email: eyecraftbd@gmail.com
📱 Phone: +880 1760-127455
📍 Address: Confidence Shopping Mall, Shop No 149, Level 3, Shahjadpur Bus Stand, Dhaka